OCTR

Legal

Privacy Policy

How OCTR collects, uses, stores, and protects information when you access the platform, website, and related operational systems.

Last updated: May 2026

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Introduction

OCTR (“OCTR”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, process, and protect information when you access or use the OCTR platform, website, services, and related operational systems.

OCTR is designed to support procurement, inventory, fulfilment, warehouse, supplier coordination, and operational workflow management for businesses.

By using OCTR, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

Account Information

  • Full name
  • Company name
  • Business email address
  • Phone number
  • User role and permissions
  • Login credentials

Operational Data

Information uploaded or managed within OCTR operational workflows, including:

  • Procurement records
  • RFQs and purchase orders
  • Supplier information
  • Inventory records
  • Warehouse operations
  • Quality control data
  • Fulfilment and dispatch information
  • Operational workflow activity
  • Invoicing and billing records

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage activity
  • Access timestamps
  • System logs

Communication Information

Information provided through:

  • Contact forms
  • Support requests
  • Sales enquiries
  • Demo requests
  • Partner applications

2. How We Use Information

We use information to:

Provide the Platform

  • Operate and maintain OCTR operational workflows and services.

Improve Operational Functionality

  • Enhance workflow visibility, automation, operational coordination, and platform performance.

Manage Accounts & Access

  • Authenticate users, manage permissions, and maintain operational security.

Support Customers

  • Respond to enquiries, provide onboarding assistance, and offer operational support.

Communicate With Users

  • Send operational notifications, service updates, onboarding communications, and workflow-related messages.

Maintain Security

  • Protect against unauthorized access, abuse, fraud, operational disruption, and security threats.

Improve the Platform

  • Analyze usage trends and improve operational workflows, infrastructure, and platform performance.

3. Operational Workflow Data

OCTR acts as an operational platform that allows businesses to manage supply workflows and operational processes.

Businesses using OCTR are responsible for:

  • The operational data they upload
  • Their internal workflow usage
  • Their supplier and customer records
  • Their operational compliance obligations

OCTR processes operational information solely for the purpose of providing platform functionality and operational services.

4. Data Sharing

We do not sell personal data.

We may share information only where necessary with:

  • Infrastructure providers
  • Cloud hosting providers
  • Communication service providers
  • Payment providers
  • Analytics providers
  • Operational integration providers

Information is shared only where required to operate, maintain, secure, or improve the platform.

5. Data Security

We implement reasonable technical and organizational safeguards designed to protect operational and account information.

Security measures may include:

  • Controlled access management
  • Authentication protections
  • Encrypted communications
  • Infrastructure monitoring
  • Role-based permissions
  • Operational activity tracking

However, no platform or internet transmission can be guaranteed to be completely secure.

6. User Access & Permissions

Businesses using OCTR are responsible for:

  • Managing user access permissions
  • Assigning operational roles
  • Controlling internal access visibility
  • Maintaining account security practices

OCTR supports role-based operational access controls.

7. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services
  • Maintain operational records
  • Support legal obligations
  • Resolve disputes
  • Enforce agreements
  • Improve operational workflows

Retention periods may vary depending on operational and legal requirements.

8. Cookies & Analytics

OCTR may use cookies and related technologies to:

  • Maintain sessions
  • Improve platform functionality
  • Understand usage patterns
  • Enhance user experience
  • Monitor platform performance

Users may control cookies through browser settings where applicable.

9. Third-Party Services

OCTR may integrate with third-party operational systems and services.

These services may have their own privacy policies and operational practices. OCTR is not responsible for the privacy practices of third-party platforms.

10. International Data Processing

Operational information may be processed and stored in locations outside a user’s local jurisdiction depending on infrastructure and hosting arrangements.

By using OCTR, users acknowledge that operational data may be processed internationally where necessary to provide the platform.

11. User Rights

Depending on applicable laws and jurisdictions, users may have rights relating to:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion requests
  • Restriction of processing
  • Data portability
  • Objection to certain processing activities

Requests may be submitted using the contact details below.

12. Business Responsibilities

Businesses using OCTR remain responsible for:

  • Their operational workflows
  • Supplier and customer communications
  • Internal compliance requirements
  • Data accuracy
  • User permission management
  • Legal and regulatory obligations applicable to their operations

13. Changes to This Policy

OCTR may update this Privacy Policy periodically.

Updated versions will be published on this page with revised effective dates where applicable.

Continued use of the platform after updates may constitute acceptance of revised terms.

15. Operational Transparency Statement

OCTR is designed to help businesses centralize procurement, inventory, fulfilment, dispatch, supplier coordination, and operational workflows within one connected operational platform.

We are committed to maintaining responsible operational data practices while supporting modern supply operations and enterprise workflow visibility.

Questions about this policy

Talk to the OCTR team

Reach us for privacy requests, legal questions, or general operational enquiries.

Contact Book Demo